Русский
Guarantees and security
Your best guarantee is the wealth of experience and excellent reputation of our company. LikeHome is the leading company specialising in the provision of short-term serviced apartments in central Moscow. We have been growing actively since 2002 and at present we pride ourselves in keeping all our promises and fulfilling all our responsibilities to our guests.
We guarantee that you will stay in your chosen apartment as described in your booking confirmation and lease agreement which you receive after paying your deposit. (you can see a sample lease agreement here).
We guarantee that the photographs and descriptions of the apartments on our website are truly representative of our properties (see point 3.2 of the lease agreement).
In exceptional circumstances, for example if your chosen apartment becomes unfit for habitation due to fire, water leaks or other technical problems, we will offer you an equivalent or better apartment for the same cost or we will pay you compensation (see point 2.3. of the lease agreement). In such situations we will contact you as soon as possible and propose a new option for your stay.
Our serviced apartments are just as safe to stay in as any four-star hotel in central Moscow.
Our apartments are located in the city centre in the safest and quietest areas having the best developed infrastructure, security systems and arrangements. The most well-to-do Muscovites live in these areas as are located the offices of large international companies and state organisations.
The apartments are equipped with steel doors having high security locks and intercoms at all entrances. Most of the buildings where our apartments are located are equipped with police video surveillance systems and many also have concierges.
All of our staff are strictly vetted and we guarantee their discretion and professionalism.
