Menu


Карта Метро

Please contact us

In Moscow:
+7 (495) 122-22-02

Call-back service

Skype

Write to CEO

Order a free presentation
After we receive your request, our manager will contact you
to set up a convenient time of meeting at your office.
*
Please enter your name
* Please enter your email address
* Please enter your phone number
How would you like us to contact you?
*
Please enter company name
*
Please enter your position
Company News

2011-06-13
We say YEES to business events!

2011-04-14
LikeHome & TOP-CLASS International Congress



Serviced apartments



HomeQuestion -answer → Guarantees and security
Guarantees and security

Why should I trust your website?

Our company is an absolute leader in the market – we offer more than 75 short-term lease apartments, which meet the highest international standards of workmanship and equipment.

Our friendly and close-knit team boasts a huge experience in the market of short-term lease of apartments – we have been fulfilling the promises given to our guests and partners for more than 13 years already, we take good care of them and anticipate their expectations. They always return to us and recommend us to their friends.

We guarantee that you will enjoy your stay in our apartments! We also make our Guests feel delighted and raptured. If you still are not satisfied with your apartment during check-in, we will necessarily offer you other accommodation variants or will refund the cost of your stay in full.

Also, we are always very glad to see you in our office at: 6 Luzhnetskaya Naberezhnaya, bldg. 2, office 4, Moscow.

Where is the guarantee that the apartment I booked exists and will be free when I arrive?

We guarantee accommodation in the apartment which you selected according to the Booking Confirmation and the Apartment Lease Agreement, which will be provided to you when you make a security deposit. (Agreement sample is available here).

We guarantee that the apartment photographs and description available on our website correspond to the real condition of the apartment (see Clause 3.2. of the lease agreement).

Subject to preliminary agreement with us, you may take a look at the apartment before you check in.

In exceptional cases, for instance, if the booked apartment becomes unfit for residence due to a fire, leakage, other technical problems, we will offer you an equivalent or a better short-term lease apartment for the same amount of money or will pay you a forfeit. In this situation, we undertake to contact our guest as soon as possible and agree on a new accommodation variant.

How safe is it to stay in your apartments?

As safe as it is in a residential building in the center of Moscow, plus you may always use our 24/7 call center if you require assistance. Operators speak Russian and English.

Our apartments are located in the downtown, within the Garden Ring, in the most crime-free and safe districts with a most developed infrastructure, security and public safety systems. These districts are home to the richest Muscovites and house the offices of the largest companies and public authorities. With LikeHome, you may rent a short-term lease apartment without intermediaries and it will really feel like home!

All apartments are equipped with steel doors and locks with increased level of secrecy, steel doors and door phone in the building entrance. Most buildings, where our apartments are found, are equipped with a video surveillance system; many of them employ a concierge.

Where may I read feedback on your apartments?

You may see our guests' reviews on each apartment directly in the description of each apartment. The reviews are permanently updated and complemented. Also, we are always glad to receive your feedback as it provides us with an opportunity to grow and make you happy with new possibilities, they also help other guests to choose a short-term lease apartment.

How can I leave my feedback?

Can I leave a feedback?

We are always glad to receive your feedback as it provides us with an opportunity to grow and make you happy with new possibilities, they also help other guests to choose an overnight apartment.

You may leave your feedback in any way convenient to you:

  • After you have resided in our apartments, you will receive a letter with a link to a feedback form. You may also put your grades and leave a feedback on LikeHome in general and the apartment in particular.
  • On the website, in the description of apartment where you lived, press an "Add a review" button in the bottom. Write it, send it to us and we will publish it.
  • Send us a letter with your feedback at likehome@likehome.ru.
© 2005-2012 Company « LikeHome». All rights reserved. Terms & Conditions Privacy Policy Sitemap Payment insrtuctionsPlatron Member of HotelsCombined.com Рейтинг@Mail.ru Likehome on Instagram Likehome on Facebook
+7 (495) 122-22-02
8 (800) 555-63-55
24/7 hotline.
8 (800) 555-6355 Toll-free within Russia.
Email: likehome@likehome.ru
Send a message
Leave your message and we will call or write you back.
*
Please enter your name
* Please enter your email address
* Please enter your phone number
How would you like us to contact you?
Cancel Send
Write to CEO
Leave your message and contacts below.
*
Please enter your name
* Please enter your email address
* Please enter your phone number
How would you like us to contact you?
Cancel Send
Call-back service
Enter your contact information.
*
Please enter your name
* Please enter your email address
* Please enter your phone number
Choose a convenient time for the call-back:
*
Cancel Send